|
Re: NTL offering package to challenge talk talk
I'm still in my initial 28 day period on the triple pack (1Mb, base TV & TU local). So I thought, what've I got to lose? & rang CS.
Explained:
1. A bit annoyed that 1Mb customers weren't getting a speed upgrade as 2Mb were
2. I could get Freeview which I didn't think I could before I signed up
3. Bulldog could put me in a phone line for £1 & I could get up to 8Mb
The nice man Phil offered me an upgrade to 2Mb at half price for 3 months. So I ended up with £27.50 pm instead of £32.99 & a doubling in speed.
Unfortunately he forgot to put the code change through or something (it was 5pm on a Friday!!), so I got no IP address.
Rang CS on Saturday, another nice man called Steve sorted it out straight away & without prompting gave me a one off £8.50 credit.
A bit of a hiccup, but pleased with CS overall.
|