Cable Forum - View Single Post - Anyone having problems with connection cutting out?

DieDieMyDarling · 06-05-2006, 11:05

Over the last maybe 2 weeks, I've been reliving old woes.
Just like when ntl upgraded the config files, the modem keeps cutting out and needs a power off, power on, to get connected again.

It's exactly the same as it was then, i've checked and i'm still on config 003, so it hasn't actually changed back to the bad config. Could it be another problem? Or perhaps a way of traffic sharing?

As soon as i turn it off and on, it's fine, so i really don't think the modem is faulty. Speeds are fine, when it's running, i can get up to 8mb and there's no packet loss, etc. It just cuts out after a random amount of time, between 2 mins and maybe 90 mins. If i'm not downloading, it has no problems, and if i limit my connection to 5mb, 4mb, etc, it lasts longer, so the speed does seem to play a part. Which is what made me think of traffic sharing. Again, this is all exactly the same as i had when we had dodgy config files.

Any ideas?

---------- Post added at 11:05 ---------- Previous post was at 10:32 ----------

UPDATE: It would appear it's changed today, rather than cutting out the connection, it's now reducing down to a maximum speed of around 60k, quite a big jump from the 1000k i was getting.
Again though, if i turn the modem off and on, it goes back to normal.
I seem to be able to get up to 60k on Newsgroups, when the speed reduces, but a lot less while browsing, maybe a max of 20k/sec.

It's now a random matter of how long i get good speeds for, the lights don't change on the modem, they all stay lit, apart from the ethernet one, which flashes (always did).

06-05-2006, 11:05	#1
DieDieMyDarling Inactive Join Date: Feb 2004 Location: Belfast Age: 50 Services: 10 mb NTL Broadband, Sky TV (full package). Posts: 309	Anyone having problems with connection cutting out? Over the last maybe 2 weeks, I've been reliving old woes. Just like when ntl upgraded the config files, the modem keeps cutting out and needs a power off, power on, to get connected again. It's exactly the same as it was then, i've checked and i'm still on config 003, so it hasn't actually changed back to the bad config. Could it be another problem? Or perhaps a way of traffic sharing? As soon as i turn it off and on, it's fine, so i really don't think the modem is faulty. Speeds are fine, when it's running, i can get up to 8mb and there's no packet loss, etc. It just cuts out after a random amount of time, between 2 mins and maybe 90 mins. If i'm not downloading, it has no problems, and if i limit my connection to 5mb, 4mb, etc, it lasts longer, so the speed does seem to play a part. Which is what made me think of traffic sharing. Again, this is all exactly the same as i had when we had dodgy config files. Any ideas? ---------- Post added at 11:05 ---------- Previous post was at 10:32 ---------- UPDATE: It would appear it's changed today, rather than cutting out the connection, it's now reducing down to a maximum speed of around 60k, quite a big jump from the 1000k i was getting. Again though, if i turn the modem off and on, it goes back to normal. I seem to be able to get up to 60k on Newsgroups, when the speed reduces, but a lot less while browsing, maybe a max of 20k/sec. It's now a random matter of how long i get good speeds for, the lights don't change on the modem, they all stay lit, apart from the ethernet one, which flashes (always did).