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Originally Posted by ophelia
Me either, tbh, I don't think it's a hardware fault on my end or on the NTL equipment my end.
I don't really know how the NTL network works, but there could be some sort of block in place after the billing disconnection which hasn't been taken off correctly, or some sort of issue like that...
It must be higher level, as it's absolutely not a 1.software fault (clean XP install from legitimate XP install disk, installed correctly) 2.hardware fault, new hardware installed, 2 pcs down at the same time, they can network together 3.NTL fault my end, the hardware (ethernet cable, set top box) all have been replaced, and they worked on engineer's laptop
SO the only thing left is some sort of higher level ntl fault.
I really don't know what else to do but swtitch ISPs  |
Well, we can give it one last try anyway if you like ... switching ISP can be a faff, so if you really want to stick with NTL you can PM me your full name and NTL account number. I will pass this to our contact and we will see what she can do. You never know, there may be a more senior tech who can investigate further.