yes .. one more happy ntl customer
was on the 3 for 30£ since a year (well 11month) average bill around 55£, so rang up (08000529403 option 2).
said i would like to cancel, the lady (all very friendly) said yes .. than asked why, i said about tt offer just being better.
so she said i can price match it.
now i got, 20.99£ 10mbit, tu24 (but no international, she said they couldnt do that (?) but i am not to bothered as i use skype &co for free calls.) so over all happy with the deal as it is the same i would have payed for tt with out the hassel and 2mbit more
had to ring a few times as the 1st lady didnt upgrade me to 10mbit straight away, so need to check if this one did it.
call takes around 20min (in que ..) i did it all over skype, but if ur in a office do it in ur lunch break from a pay phone (should be free 0800), mobile will cost you.
They would have given me base tv as well but i canceled that as i dont need it. over all pleased with the deal.
---------- Post added at 13:52 ---------- Previous post was at 13:50 ----------
Quote:
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Originally Posted by Ignatius
I'm considering making this call myself, my main problem is that I'm generally in work 9-5 mon-fri 
Am I going to have to call from work (which i'd rather avoid  ) or is there some other route to get this?
Thanks in advance
PS - what's the best number to ring? CS and then ask for retentions?
TIA |
i used 08000529403 option 2 que about 20min around lunch time.
other wise use:
http://www.saynoto0870.com
and search for NTL there are quite a few 0800 and local numbers, they should all work i would have though.