Quote:
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Originally Posted by James Henry
Quote:
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Originally Posted by homealone
Aha 170,000 complaints from a customer base which now approaches 5 million punters - that is 0.03% approximately, absolutely massive   |
Hrm now now, those were complaints against 'original' ntl not against the ntl and Telewest combo.
The 170k complaints is probably more accurate than the 1,700 who did actually bother to complain to Watchdog too  |
see, I was trying to give a balanced view by overestimating
both figures