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Originally Posted by Zeph
Have you tried Logitech, they might be able to help you even without proof of purchase?
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Yes, it's always a good idea to contact the manufacturer, only takes a couple of minutes to send an email and it costs you nothing.
I had a rotary clothes airer which developed a problem some three or four years after purchase. This had a seven year warranty but who can find the receipt and details after all that time? The store where I bought it was no help at all but an email to the manufacturer resulted in them sending me a new replacement FOC and delivered by courier to the door.Excellent service!