Originally Posted by Stuart W

Agreed.

But then I have allways found the peeps at tech support to be very polite, but they still DON'T LISTEN to what I say and tell me to reboot my modem and PC inthe hope I will hang up.

I also find the people who knock on my door and try to convince me to change my phone / electric / gas provider are polite too.

However, surely it would be beneficial to get involved in the discussion and maybee defend himself as to how he got the position instead of treading the saftey of "polite".