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Originally Posted by 2old4this
Just got 2 meg broadband =£12.49 for 3months
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That's the standard new customers' offer. Do you know whether you're under new contract or not? And does it automatically go to £24.99 after that?
Anyway, I've had the £24.99 bb for about 2 years now. I'd like to ring retentions for a new deal. Thing is my threat to cancel would be weakened by the fact that I'm only 9 months into a Phone+TV contract on a seperate Account number.
Basically, if they were smart, they'd realise that I couldn't get another broadband provider to replace my NTL service because I don't have a BT line anymore. And I can't really threaten to ditch the Phone service because I'm under contract for 3 more months.
Obviously this is only if they are smart, I realise people in this thread are reporting new deals whilst still under contract and there is no consistancy at all. I'd like to know whether I can cancel my service without being charged a large lump fee. I like most people here never read the massive document they sent when I first signed up - of course I never even filled it in, so I guess that means I'm not officially contracted to anything...
Any thoughts? I'd like to ring them on Monday.