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Originally Posted by ntl.wotcha
The wife had a go just now but I think she was talking to customer services not retentions. In any case the guy told her that if we wanted to go to Talk Talk you have to be signed up with BT for three months before you can migrate to Talk Talk. So using this as a line of reasoning to get onto a better NTL deal seems a no go.  Damn NTL. you're a long standing customer (5 years here) and they just continue to screw you over. Any suggestions ? Maybe I really should cancel.  Trouble is if I cancel will they give me a grace period to get Sky+ BT installed before they cut me off ? i.e. if I call and cancell tomorrow, will they cut off my TV immediately ? or do I have to schedule Sky and BT install then call on that day to cancell ? I would end up paying for another month right ? i.e. for a month I would have to pay both BT sky and NTL |
Try again, just get a different person and either be more assertive, or, simply be cheeky and ask for any deals they can do you.