[Stuartbe]

The error on the truobleshooter is indicating a ports problem.

When you try and log in to hotmail you get the sign in page but when the username and password is entered the browser sitts there trying to connect and then comes up with a page canot be displayed error + Connected with the IP address instead of the url and get the same result.

The same PC works fully on another ISP connection so its not the PC.

I have the customers mac and address if any NTL bods fancy helping me out on this one.

I suspect its a dodgey modem or an ntl core problem, Cant see how a cable modem would fail and still allow http though ???????

N.B. While I was there the modem lost sync a couple of times !

! I hate this keyboard !