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applez · 25-04-2006, 20:23

Well,

I stand corrected on nearly every statement i've made regarding NTL.

Turns out the first guy was indeed correct - there is an active service outage which is only affecting a relative minority of users. Kinda leaves me with egg on my face!

Ive been in contact with NTL this evening in a no-nonsense technical chatter about the connection and whats ocourring. I was very satisfied with the explanation and I'm confident they are doing all they can to resolve the fault.

The service was outstanding and based upon it I would gladly say NTL have done their best for me support wise and I would continue to reccomend them.

Well played, NTL!

Thanks so much!!

25-04-2006, 20:23	#11
applez Inactive Join Date: Apr 2006 Posts: 7	Re: Horrible connection probs Well, I stand corrected on nearly every statement i've made regarding NTL. Turns out the first guy was indeed correct - there is an active service outage which is only affecting a relative minority of users. Kinda leaves me with egg on my face! Ive been in contact with NTL this evening in a no-nonsense technical chatter about the connection and whats ocourring. I was very satisfied with the explanation and I'm confident they are doing all they can to resolve the fault. The service was outstanding and based upon it I would gladly say NTL have done their best for me support wise and I would continue to reccomend them. Well played, NTL! Thanks so much!!