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Originally Posted by crazybones
I'm going to try my luck tomorrow following the advice of you good people. Has anyone managed to get a standalone modem thrown into the deal free of charge when they've been upgraded to 10Mb? At the moment, I'm connected by a Samsung STB on 2Mb, so could only achieve a speed of say 6-7Mb, even if I did manage to get an upgrade from retentions.
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Leave it a day or so, then rign up for a modem that supports your speed ?
