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Originally Posted by Pia
After lots of googling i came to the conclusion that homealone's reset option was the only way around it
So thanks gaz  i did a hard reset and have lost all my contacts, but luckily had all my pictures and video's and some games stored on the memory card, but still gutted about losing all my numbers 
All better now 
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shame that was your only option, but glad it is fixed - you just need all your contacts to call you, now, so you can store the numbers