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Originally Posted by applez
well, i know this is a 3rd party support site - and yes I've sent this whole message to ntl today directly - I just wanted to highlight this all.
Anyhow on your technical bit - yeah i have tried with no router attatched - this is the first thing i tried. Like i said, when it reported network cable unplugged the modem powered itself off and on again.
I wouldnt be so frustrated had I not spent the time to rule out issues within my domain of control.
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Yes, but my point being, if the cable lnk down problem occurs with the router inline, then I would assume this problem to lie between the 2 devices, as I would be suprised if the routers ethernet interfaces will go down, should the modem go down. To me it seems you have already discounted the computers ethernet interface itself. Anyhow.. on another note, StuartC's contact helped a colleague of mine at work a couple weeks back, and his problem was sorted in no time at all..... So heres looking forward to a happy resolution for you.