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Originally Posted by altis
There's no particular budget but it must be competetive to an analogue PBX (probably Panasonic).
Currently they have 3 incomming lines and 7 phones. Obviously, this may change - but not much. They also have a PA system for paging people in the factory. Apart from a ringing group and being able to transfer calls, they don't use many other gizmos at the moment. Caller Display, I imagine, would be very useful to them.
I've been looking round a bit more and, if we go with it, I will probably use Asterisk on a Linux system. This could all be very stressful if it goes wrong.
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My job is to sell and design these things for thousands of users - trust me 7 people aint nothing.
Just make sure that the network is Ok, if its a LAN with no WAN then your laughing, ensure the switches and the phones are configured to 100 Full, dont trust auto / auto on the switch / phones. Have you considered power for the phones (plug or Power over ethernet, this requires an 802.3af compliant switch), seperate switch ports on the phones for a PC connection (otherwise you will need two network ports on the floor). On the LAN use G.711 as the codec for voice, if you have a WAN with phones at the end of it use G.729.
You may also wish to configure VLAN trunking on the Phone so that the phone port and the switch port are in seperate VLAN's, but you might get away with it depending on the average users usage. It could be a case of suck it and see.
Anyway - good luck - if you get stuck give me a shout.