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Originally Posted by DaggaDagga
You don't have to say you want to cancel. You just need to say they're too expensive, so about to start shopping around.
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you wont get passed to retentions unless you say you want to cancel. if you say you're looking for a better deal your call will remain with customer services who dont have the kind of deals retentions offer. most of the deals mentioned on this thread are retentions only.