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kstrachan66 · 23-04-2006, 16:02

Hi ,

I had these problems with NTL in Hemel too up until a couple of months ago. They told me it was my firewall, but when I asked to cancel my service they sent out an engineer.

He fiddled about with the NTL box settings externally and said that it was 'set too high' - he adjusted the settings and I've had no problems with the speed of service since then.

It may be worth your while to persist with the faults line (although I know that's not fun).

Karen

23-04-2006, 16:02	#15
kstrachan66 Inactive Join Date: Apr 2006 Posts: 3	Re: Hemel Hempstead area problems? Hi , I had these problems with NTL in Hemel too up until a couple of months ago. They told me it was my firewall, but when I asked to cancel my service they sent out an engineer. He fiddled about with the NTL box settings externally and said that it was 'set too high' - he adjusted the settings and I've had no problems with the speed of service since then. It may be worth your while to persist with the faults line (although I know that's not fun). Karen