Could this be why I am having problems? Surely someone on here must have more knowledge of this than me.
Tracing route to
www.bbc.net.uk [212.58.224.113]
over a maximum of 30 hops:
1 1 ms 1 ms 2 ms 192.xxxxxx
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * 19 ms 12 ms nth-bb-b-so-310-0.inet.ntl.com [213.105.174.65]
6 * * * Request timed out.
7 * * 24 ms gfd-bb-b-so-400-0.inet.ntl.com [62.253.185.98]
8 17 ms 16 ms 16 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
9 16 ms 14 ms 18 ms 212.58.238.189
10 13 ms 22 ms 11 ms 212.58.238.133
11 16 ms 14 ms 13 ms www13.thdo.bbc.co.uk [212.58.224.113]
Trace complete.