[mikep]

Firstly the DNS doesnt resolve, however i can access it on other ISPs such as onyx and nildram. The IP of the server is 193.28.181.50

Tracing route to 193.28.181.50 over a maximum of 30 hops



1 11 ms 12 ms 8 ms 10.157.116.1

2 10 ms 11 ms 21 ms midd-t2cam1-b-v114.inet.ntl.com [213.106.238.201]

3 12 ms 14 ms 11 ms midd-t2core-b-ge-wan62.inet.ntl.com [213.106.237.165]

4 20 ms 36 ms 15 ms ren-bb-b-so-210-0.inet.ntl.com [213.105.174.145]

5 26 ms 22 ms 38 ms ren-bb-a-ae0-0.inet.ntl.com [62.253.185.185]

6 28 ms 28 ms 28 ms bre-bb-b-so-110-0.inet.ntl.com [62.253.185.166]

7 27 ms 70 ms 25 ms bre-bb-a-ge-000-0.inet.ntl.com [213.105.174.225]

8 23 ms 33 ms 28 ms gfd-bb-b-so-700-0.inet.ntl.com [213.105.172.150]

9 25 ms 36 ms 24 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]

10 24 ms 25 ms 25 ms ldn-s2-rou-1002.uk.eurorings.net [195.66.224.54]

11 53 ms 26 ms 43 ms ldn-s2-rou-1001.uk.eurorings.net [134.222.231.61]

12 41 ms 71 ms 41 ms ffm-s1-rou-1002.de.eurorings.net [134.222.230.121]

13 44 ms 42 ms 45 ms nntr-s1-rou-1002.fr.eurorings.net [134.222.230.42]

14 60 ms 65 ms 59 ms gnve-s1-rou-1001.ch.eurorings.net [134.222.228.166]

15 90 ms 62 ms 63 ms 134.222.88.234

16 57 ms 57 ms 61 ms fe-0-0-32-bg1.ixsolutions.net [85.119.0.49]

17 i68cix-005-gig2-4.bb.ip-plus.net [164.128.20.13] reports: Destination net unreachable.



Trace complete.

Is there an email address i can email ntl network management people on? phone calls to tech support doesnt work.

Any suggestions or comments will be greatly appreciated.