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Originally Posted by Jack001
I emailed NTL explaining i wasn't happy with the price and that other ISPs are now offering cheaper broadband at faster speeds, i got a reply saying they can't offer me anything because these type of offers don't exist.
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You really need to ring up and threaten to leave for them to actually give you anything worthwhile, telling them you aren't happy with the price doesn't give them much incentive to offer you anything as you don't look to be actually doing anything about it!
Ring them and name an offer, such as the Talk Talk one, and they can try match it for you, otherwise you will get fobbed off... They won't offer you more than you sound like you want
