Quote:
|
Originally Posted by vaiolator
Have I got a firewall, anti-spyware and anti virus? Yes of course I have so you can't blame that aspect. Yes we can, they tell me. It is because you have those running, it is too secure to be able to connect to the internet. I must have been imagining web pages for tha past 6 years then.
|
Ah, yes - The Alternative CS Manual, approach #264, blame the customer's equipment at all costs.
Try phoning again. You will get someone else, and there's almost no chance of there being any record of your previous call on the system. With any luck you'll be connected to one of their fine, customer-oriented, happy-to-help staff, instead of someone who just wants to tick the boxes and get you off the line as quickly as possible.