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Originally Posted by James Henry
Sorry OB but in their long history they've never been able to root out problem employees, at very least in the technical departments people who were too incompetent to do their job tended to get promoted to manage their departments if they kissed the right behinds  |
I worked at ntl for over 7 years, I know how it works... It still doesn't mean it's this boards responsibilty to name and shame. This board does a great job of highlighting customer issues and helping them get resolved. But by no means should it have any part in publishing names or any details of shoddy CSRs. What results are gained from that? Any form of discipline or employee/job description discrepancies are for the company and the relevant HR dept of the company. NOT a public forum.