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Old 20-04-2006, 20:28   #692
Badger2407
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Join Date: Apr 2006
Posts: 5
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Re: NTL Customer Services: Your personal experience

Chris

Many thanks for your help, I had a call from Gill at NTL today and my debt has been cancelled and they admitted that they had not disconnected my service despite several phone calls. It staggers belief that they could not have sorted this out sooner. How do you lot get this influence i wonder?

What really wound me up is the disgusting attitude of Buchanan Clark & Wells who obviously treat everyone as a criminal and do not want to enter into a rational conversation, they basically called me a liar and pay up or we'll take legal action by the end of the month, they shouldnt be allowed to get away with it. My last letter from them was sent unsealed and so was read by the people who now live there, I was asked to prove it which I said I could as I had the envelope in front of me obviously not gummed down, he then said its unusual and got quite aggressive.

Thanks again for your help and I will never have anything to do with NTL in the future
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