Thread: Horrible connection probs
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Old 20-04-2006, 14:59   #3
James Henry
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Re: Horrible connection probs
Hmmm sounds like a local network problem or a problem with the modem, both of which need an engineer visit.

If by some miracle you were to get someone at tech support who actually knew how to use the tools they are provided they'd be able to easily see instability in the connection between you and ntl assuming it's present and send an engineer.

If you listen to everything that you are told about 'area faults', especially from the Indian centre as that seems to be the main culprit, you'd think ntl's networks never actually run as it seems the first thing they say when they don't want to properly troubleshoot is 'area fault'.

ntl - great when it works, God help you when it doesn't.
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