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Originally Posted by nemesis01
no, not on the phone here just BB and don't have enough £ÃÆ ’‚£Ãà¢Ã¢â€šÂ¬Ã…¡Ãƒâ€šÃ‚£ on mobile to ring them on that.
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I'd say you're a bit stuck then. You could try emailing their support desk but I don't know how reliable they are at replying.
If you ever suspect you have a technical problem with your connection, calling them should be one of the first things you do.