Quote:
|
Originally Posted by Neil
Why on earth would someone hold on for that long?
Imagine your bill on their new 0870 number....
|
i held for over 30 minutes this morning 1st i got through to the normal number where the lady told me she needed to hear the accont holders voice for me to cancel. So the other half spoke and the lady at ntl said ok hold while i transfer you ! to which i waited another 10 mins then when the next lady came on i told her my story and she said she had never heard of talk talk ! ( i think she had just been released from prison ) she then put me on hold and came back 10 mins later and said did i realise that i had to have a bt phone line for 3 months ect ect and i said yes i know. At which point she said how about we offer you 1mb broadband ( guranteed) tv base pack and talk unlimited 24 for £21.50 per month for 6 months which will be reviewed in 6 months. now i just hold my breath to see what the bill looks like
