Today I made the move of upgrading my 2mb connection to the 10mb NTL package.
I currently use the Samsung STB and was assured that in the 10 days or so till my cable modem arrived I would be getting around 4-5mb bandwidth.
Anyhow, after some speed checks at various places it seems that my bandwidth is operating between 500K and 1.2mb!
I never had a problem with the 2mb package and always got around 1.8 - 1.9mb on the speed tests.
What I dont understand is why this would occur - I asked whether the contention ratio was different on 2mb than the 10mb package - the answer i got was that they are all the same (even though the support rep didn't know what "contention" meant).
Other problem is that if I am downloading on one PC the other lags severely. I have made no changes to my router/hardware config this only started occurring after the package upgrade.
Anyone had similar problems or got any idea as to what on earth could be going on? NTL of course are at a loss and it's "all my fault" even though my hardware has been identical for 12 months and only had problems after the package change.
I am wondering whether to just head back to 2mb and if i did would it be as stable as it was before? or am I now doomed to unreliability...