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Originally Posted by Pia
I don't know if i rang the right one, but i dialled 150, option 2, then he put me through to disconnections. It worked anyway
How long does it generally take for the speed to be upgraded? I can't see any change after rebooting?
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It should be almost instant sometimes even whilst they still on the phone with you, if nothing happens within 2 hours I would reboot the modem to try and force then ring back if that doesnt work.