The same thing is going on in Leicester. VERY annoying. I'm gonna call in the morning after having read this thread - I thought it was just me. I'm really looking forward to the idiot at customer service treating me like an idiot. I've been with NTL for over two years and without a single hitch, really, not one. This disaster is a bloody shame. Shoot, just realised I had better get on and post this, who knows how long my connection will be up...