Cable Forum - View Single Post - NTL Customer Services: Your personal experience

simonm · 17-04-2006, 11:56

i phoned NTL first thing this morning to have them come round today and sort out the mess they left behind on Saturday. Was passed around several times and after 40 mins of this I was told that engineers aren't working today and they will have to cal round tomorrow instead. Why didn't the first person I spoke to just tell me that???!! They have taken my mobile number and said that they will have the installations manager call me first thing in the morning to sort the problem out... That makes me chuckle, if I had a million pounds, I would be prepared to bet a lot of it on them not calling me and that I will also not have any service until this Saturday at the earliest... I can feel myself slowly going insane because of them.

17-04-2006, 11:56	#688
simonm Inactive Join Date: Apr 2006 Location: Beckenham, Kent Age: 46 Services: NTL TV, Broadband & Telephone Posts: 2	Re: NTL Customer Services: Your personal experience i phoned NTL first thing this morning to have them come round today and sort out the mess they left behind on Saturday. Was passed around several times and after 40 mins of this I was told that engineers aren't working today and they will have to cal round tomorrow instead. Why didn't the first person I spoke to just tell me that???!! They have taken my mobile number and said that they will have the installations manager call me first thing in the morning to sort the problem out... That makes me chuckle, if I had a million pounds, I would be prepared to bet a lot of it on them not calling me and that I will also not have any service until this Saturday at the earliest... I can feel myself slowly going insane because of them.