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Originally Posted by waveydave79
Isnt NTL in breach of contract after 24 hours of no service without any notification, could anyone clear this up ?
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Nope, there is no service level agreement with NTL unless you are on Business Broadband (same with all ISPs, even then it isn't guarunteed that it'll be up, just how long it'll take to repair. You might be able to get some credit out of Customer Services though, so when it comes back up try phoning them.