Cable Forum - View Single Post - Alternatives to NTL (Broadband, phone and TV)

greyripper · 15-04-2006, 08:17

I've had it with NTL. I am suffering intermittent connection problems, their 'technical' -( they can read a script) are hopeless, each time I report it they treat it like a new problem. This comes on the top of billing problems, phone cut-off because I hadn't paid (I pay by direct debit! and had my bank statement as evidence) plus initial install foul-up.

I like 10M BB, but can live with lower speeds to be honest. It is rare that we actually get anything like 10MB so going back to 2 is an option.

I think the first step is to get BT to re-connnect the phone line and get my number off NTL. I am thinking of Sky for the TV, no problem there and the deal looks better (better package plans) than NTL. Then I need an ISP. The easy option is BT, but I know there are alternatives through the BT line.
Location is Wokingham.

Any thoughts, comments?

15-04-2006, 08:17	#1
greyripper Inactive Join Date: Apr 2006 Posts: 16	Alternatives to NTL (Broadband, phone and TV) I've had it with NTL. I am suffering intermittent connection problems, their 'technical' -( they can read a script) are hopeless, each time I report it they treat it like a new problem. This comes on the top of billing problems, phone cut-off because I hadn't paid (I pay by direct debit! and had my bank statement as evidence) plus initial install foul-up. I like 10M BB, but can live with lower speeds to be honest. It is rare that we actually get anything like 10MB so going back to 2 is an option. I think the first step is to get BT to re-connnect the phone line and get my number off NTL. I am thinking of Sky for the TV, no problem there and the deal looks better (better package plans) than NTL. Then I need an ISP. The easy option is BT, but I know there are alternatives through the BT line. Location is Wokingham. Any thoughts, comments?