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dunkyb · 13-04-2006, 20:35

Hi,

I have had NTL cable broadband for quite a long time now. Since upgrading to 10mbit, if uploading at even 20Kbyte/s (out of the possible ~60) I see packet loss of up to 50% to my gateway (First hop, NTL side).

Even without uploading a thing (I don't do it, my brothers are to blame!) latency on the connection is awful. I have never seen a connection fluctuate as much as mine... Say, between 9ms and 50ms to yahoo.co.uk ? It is highly unstable.

I have had engineers out, at one point I even had a complete cable re-pull (which he made a hash of, wish I hadn't bothered). I had an NTL: 250 cable modem installed as the old 120 couldn't cope with the 10mbit. I have phoned CS/TS numerous times and they say the connection is fine.

My largest concern is web browsing, is awful. A lot of the time it hangs/stalls, yet a simple refresh will load the page.

Please advise ... I am in the Portsmouth area, and go through the Cosham POP.

Kind regards

Duncan B.

13-04-2006, 20:35	#1
dunkyb Inactive Join Date: Jan 2004 Location: Near Portsmouth, Hampshire Age: 41 Posts: 93	NTL 10mbit connection is appalling Hi, I have had NTL cable broadband for quite a long time now. Since upgrading to 10mbit, if uploading at even 20Kbyte/s (out of the possible ~60) I see packet loss of up to 50% to my gateway (First hop, NTL side). Even without uploading a thing (I don't do it, my brothers are to blame!) latency on the connection is awful. I have never seen a connection fluctuate as much as mine... Say, between 9ms and 50ms to yahoo.co.uk ? It is highly unstable. I have had engineers out, at one point I even had a complete cable re-pull (which he made a hash of, wish I hadn't bothered). I had an NTL: 250 cable modem installed as the old 120 couldn't cope with the 10mbit. I have phoned CS/TS numerous times and they say the connection is fine. My largest concern is web browsing, is awful. A lot of the time it hangs/stalls, yet a simple refresh will load the page. Please advise ... I am in the Portsmouth area, and go through the Cosham POP. Kind regards Duncan B.