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Originally Posted by andy06
How do you renew the IP address etc? My BB (in Leeds) has been fluctual since Monday and it's been constantly out now for over 24 hours. I haven't rang CS because, apart from being useless, I only have a PAYG mobile and would run out of money before it's even answered. I have done everything, switched off the modem et al, but I know there's a modem page you can go to and alter settings; is that what you guys did to reinitialise you connections because it's rather annoying having no internet when you need it for uni work.
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Hi
there aren't actually any settings that you can alter in your cable modem, certainly not to alter your IP address. (I believe you can alter the upstream channel on some of the older models, but that is all). The reason the posters above had theirs change was due to work NTL had been doing on the network.
If yours won't go on-line after a full re-boot of your modem & pc, then you'll have to call faults, I'm afraid, sorry.
<edit> after you've tried the release/renew advised by SLM
