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Re: Packetloss issues
Acceptable power levels are:
Downstream power levels: between -8dBmV and +8dBmV
Upstream: 30dBmV to 55dBmV (lower is better)
SNR: 30dB to 37dB (higher is better)
Yours look ok to me, upstream might be a little high but I dont think this is causing your problems. A call to telewest is probably in order if it continues.
-Chris
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