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Originally Posted by King Of Fools
Where has it been cut?
Usually a wire goes:
1) from the street to a junction box on the house.
2) then from the junction box into the house to a master socket.
3) then (an) optional wire(s) from the master socket to any extensions.
If the wire has been cut in (1) or (2) this will require a new BT installation at £99.
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no2 why could this not be done by myself ?