Thanks for that. The symantec website says to try and delete the files from safe mode -but that hasn't worked - it still saya that the file is inacessible because it is being used (by Windows presumably!!)
Thanks anyway
Simon
---------- Post added at 16:11 ---------- Previous post was at 16:06 ----------
unfortunately...yes, that's the sequence I tried!! Once I'm in safe mode it still says that the file can't be deleted.
thanks for your msg though
Simon
