Quote:
|
Originally Posted by greencreeper
She's a star. I mean figuratively, not literally, though they may be a marge constellation out there.
Yes. Something changing or something. I think it's to do with billing. It's important. Big. Is all this confusion normal for old age, or is it just me?  |
Its possible you were recieving 10Mb before but only being billed 2Mb as a result of an upgrade not going through correctly - it happens. NTL carry out audits on a regular basis to ensure that the customer is recieving the service that they are being billed for - if this is not the case then either the billing amount is changed or the service level changed, hence confusion!