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Originally Posted by homealone
sounds like you are on the 1Mb/s service, which has a max upload of 100Kb/s - about 12KB/s
If you were on the 2Mb/s service, upload is 200Kb/s - about 25KB/s (ignoring overheads)
I sounds like the 'other ISPs' are offering 256Kb/s - about 30KB/s, as you say.
The reason your downloads suffer is that if you saturate the upload stream, the ack packets can't get through, in time, & a lot of data is re-sent.
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Sorry I forgot to say. I'm on the 2MB service.