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Originally Posted by Neil
The features that BT offer every customer that ntl only offer to some, & some that they don't offer at all.
1) If your BT phone line dies, they will divert all calls free of charge to a mobile number of your choice (ntl do not even offer that)
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I think ntl do do this
ntl do this in some areas.
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3) Compensation for every day that your BT landline is down (again-something else that ntl don't offer)
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ntl will do this if its there fault, I think it would be simlar with bt, but if its true bt should have gone bust years ago as it took them 1 month to get my mate back on when a car took out his pole.
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4) The ability to report & track a fault online with a BT phone.
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Yes really good if you have a faulty line with ADSL, nothing more to add to that one.
That enough reasons for you why ntl's phone service is inferior to BT's?
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I think I have blown you out of the water with your reasons Neil, it really sounds like you have a big grudge with ntl????!!!