Quote:
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Originally Posted by Neil
The features that BT offer every customer that ntl only offer to some, & some that they don't offer at all.
1) If your BT phone line dies, they will divert all calls free of charge to a mobile number of your choice (ntl do not even offer that)
2) Caller ID.
3) Compensation for every day that your BT landline is down (again-something else that ntl don't offer)
4) The ability to report & track a fault online with a BT phone.
5) BT have a clear & concise Customer Service Guarantee: http://www.bt.com/customerservices/c..._our_guarantee
That enough reasons for you why ntl's phone service is inferior to BT's?  |
Also I think they have online billing, not sure if its free tho.
---------- Post added at 18:50 ---------- Previous post was at 18:46 ----------
In OB's case I would have got the landlord to pay for the fix since normally in that case you would expect the property to be damage free when moving in and its the kind of thing you spot and tell the landlord about before you move in.
Was the phone price rise £4 and now dropped to 50p or was it always 50p?