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Originally Posted by Neil
If it's damaged then it's your responsibility as you've bought the house, so why should BT pay for that?
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I didn't buy the house and I hadn't touched the sodding phone line - why should I pay for a fault that's not mine??
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Why should BT pay for it?
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Because it's their equipment.
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So you've achieved what you berate ntl customers for (gotten a freebie by stomping your feet)?
Nice one.....
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No, I told them that if I had to pay the charge I wouldn't want their phone line. I could go and get a brand new one installed for nothing from ntl. Again, why should I pay for faulty equipment, that I don't own,that I didn't break, that isn't mine??
That'd be like being charged for calling ntl tech support to report a fault that is theirs, not mine. Which I know you don't agree with.
