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Originally Posted by orangebird
There was a phone line already installed. From calling them to get the line activated, it took them three weeks to get to the house. If the line at the cabinet was OK, there would be no charge. But if there was a problem with the line in the house, I'd have to pay a £75 charge.. 
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If it's damaged then it's your responsibility as you've bought the house, so why should BT pay for that?
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Originally Posted by Orangebird
Why should I have to pay for a fault that was not mine?
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Why should BT pay for it?
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Originally Posted by Orangebird
I told them to bugger off. They dropped the charge.
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So you've achieved what you berate ntl customers for (gotten a freebie by stomping your feet)?
Nice one.....