and to orange bird
My comments are completely constructive
I have been paying NTL on average £80 per months for 3 years
Thats £2.800 over 3 years - for which i have had a very troublesome internet connection ( the most important reason why I took out package)
and if I dont get the satisfaction for the money I have paid them (helping them buy out virgin - rather than helping its own customers have a better service)
if someone else sees what I have written - and knowing that I aint no beginner and know my **** and if this save them £2,800 or 3 years worth of hassle - in the hope that things will get better well I see it as very constructive.
The best form of marketing if you ask me is bad service to your customer base and I am sure NTL are world famous so all you that dont know now you know