Quote:
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Originally Posted by naughty_customer
What ever happened to good will - we cocked up we didnt give you service for a day so now we give you a FREE WEEK for the hassle .
When NTL starts doing this
(which means people will get a free years connection for every year their on since they have so many issues lol)
Then I think NTL customers will be more satisfied knowing NTL is paying for their own mistakes
as it stands they dont pay the customers pay for their service regardless of wether it works or NOT
this truely points back to NTL being the biggest SUCKERS
HAHAHA
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No business is
obliged to give free anything to their consumers - while I accept that ntl could sometimes go about things in a slightly better way, there is no reason that they
should.
As for your assertion that ntl are the biggest suckers? I'd argue that the biggest suckers are the people who utilise (and pay for!) the service for three years, even though they think it's rubbish
