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Originally Posted by agatward
Personally my only issue with NTL is that the communication between them and their customer base sucks. As far as the technical service goes, it's fine!
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Have to agree, most people I know, myself included when I had ntl, would say the service is great, but when something does go wrong, it's a pain in the **** to get it sorted, or to get the info needed - communications is their biggest weakness.