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Originally Posted by dezzo
So why have you stayed for 3 years?
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Probably like me, lives that far from the exchange, the only way of getting a half decent speed is to stay with NTL. I know if I lived closer to an exchange I'd be off like a shot!
I agree with quite a lot of his comments as I hate it when things go wrong with my connection. I hate the long wait on the phone, I definately hate the fact that I get charged for that call (made longer by the crap CS). Any the fob-off answers that you get off of CS make it even worse!!! Now I just put up with any problems I get for at least 2-3 days to see if they get resolved, it's only after that do I painfully ring CS...
Quick note to Chris T - How on Earth does "Orange bird and all you Under Cover NTL workers I really dont care about your feedback" class as an insult??? You're being a bit pedantic aren't you? Unless that is that you have already changed his original comment to that statement. If that's the case, then please ignore this...