Ok, an engineer has been out to see to my connection today, after some umming and ahhing, a swapped modem, and his est modem, he blames the wireless. Sad thing is i came straight upstairs and all of a sudden no apparant packet loss, and i actually have a 4Mb connection again. Weird.
So, no fixing took place, yet it was fixed. Anyway, good Technical Support if you ask me
