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Originally Posted by Neil
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Where does it say that?
All I can find is the following in the Ts & Cs:
So it doesn't say you must have an alternative landline, all it says is that you must make alternative arrangements (most peeps have mobiles & neighbours in terms of emergencies)
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It says at he bottom of the first page of the link - 'Emergency Services
freetalk must not be used as your only phoneline. Emergency operators are not able to trace a freetalk number.'
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All in all Freetalk is an enourmous improvement over ntl's inferior phone 'service'.
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IMO ntl's isn't inferior. I had one problem with a fault at the cabinet, which was fixed without the tech having to come into my flat. I had caller id, and never needed to claim compo for anything.