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Originally Posted by Paul M
Inferior in what way exactly ?
FYI, my BT line failed at least three times in 9 years, my ntl line has never failed (7 years now).
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The features that BT offer every customer that ntl only offer to some, & some that they don't offer at all.
1) If your BT phone line dies, they will divert all calls
free of charge to a mobile number of your choice (ntl do not even offer that)
2) Caller ID.
3) Compensation for every day that your BT landline is down (again-something else that ntl don't offer)
4) The ability to report &
track a fault online with a BT phone.
5) BT have a clear & concise Customer Service Guarantee:
http://www.bt.com/customerservices/c..._our_guarantee
That enough reasons for you why ntl's phone service is inferior to BT's?
